Customer Service Representative, Cavite
Customer Service Representative, Cavite
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Cavite, Philippines
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Last edited: less than a month ago
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Description
- Respond to customer inquiries in a timely and professional manner via phone, email, or chat.
- Provide accurate information regarding products, services, and policies.
- Resolve customer complaints and issues with empathy and efficiency.
- Process orders, returns, and exchanges accurately.
- Maintain detailed records of customer interactions and transactions.
- Work collaboratively with other departments to resolve customer concerns.
- Follow up with customers to ensure satisfaction and issue resolution.
- Stay up to date on product knowledge and company policies.
Qualifications:
- High school diploma or equivalent (some positions may require additional education).
- Previous customer service experience preferred.
- Strong communication and interpersonal skills.
- Problem-solving ability and attention to detail.
- Ability to work in a fast-paced environment.
- Proficiency in using computer systems and customer management software.
Highlights
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Company nameBCR - Csq Motorist Hub - PTT
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Job positionCustomer Service Representative
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More info about this ad
Customer Service Representative has been posted in the Cavite City BPO & KPO category on Locanto.
Why not check out other ads in this category, such as Customer Service Representative, Cavite, E-Commerce Operations Specialist, Cavite or Customer Relations Officer in Cavite. Currently, there are 6 ads posted in the BPO & KPO category in Cavite City.
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