Account Manager, Valenzuela

To join our team and market our services, which include solar installation, customized solar solutions, maintenance and repair, and net-metering services in the Philippines, we are looking for a highly motivated and experienced Account Manager.

• Drive our business forward through effective account management and new client acquisition
• Identify leads and lead new business opportunities to expand distribution channel/network
• Welcome new clients and provide them with a smooth onboarding experience, ensuring they understand our services or products
• Manage clients relations and build contacts with potential clients for new business opportunities
• Acquiring new clients while nurturing and growing relationships with existing clients
• Establishing and maintaining strong, professional business relationships as the primary point of contact for the company through meetings, emails, phone calls, and reports
• Implement strategies that promote client retention, including addressing concerns before they escalate and ensuring that services continue to meet the clients evolving needs
• Actively engaging with clients during promotional campaigns
• Work closely with sales, marketing, product development, and technical teams to ensure that the clients needs are clearly understood and met across all departments
• Manage any disagreements or conflicts between the client and internal teams, ensuring a fair solution and maintaining a positive relationship.
• Foster long term relationships that benefit both the client and the business, ensuring that clients feel valued while driving revenue growth
• Providing prompt responses to customer queries and offering dedicated after-sales support
• Assisting in the preparation and execution of impactful promotional materials and events
• Conduct regular follow-ups with clients to ensure continuous ordering and business continuity.
• Perform other tasks that may be assigned from time to time