Game Operations Specialist, Cagayan

Description

Assist customers online, resolve inquiries, manage complaints, and provide product information.
Familiar with Sports/Esports or understanding the mechanics of them (Soccer/Basketball/LoL/Dota2/CS:GO/Valorant etc)
Able to obey instructions of superiors & arrangements of the company .
Focused & fast learner; there will be training & multiple tests.
Able to always be punctual & strictly adhere to attendance policy.

Educational Qualifications: A diploma in any field.
College graduate/undergraduate of any fields is a must
Experience Level: 1-3 years of experience in customer service.
Skills and Competencies: Proficient in English, strong customer service skills, solid technical abilities, and exceptional organizational skills.
Working Conditions: Onsite in Cagayan valley
Qualities and Traits: Strong work ethic, patience, empathy, and excellent communication skills.
Good in mathematics (addition/subtraction/multiplication/division) & basic knowledge of probability/percentage; there will be a test.
Computer literate; must be able to type fast & accurately.
Fluent English communication; we have a mix of foreign & local colleagues, and training will be provided in English.
Able to work in shifts & on public holidays or weekends, where shifts & off days are arranged based on work requirements.

Highlights

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