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CSR/ Online Assistant /Non-Voice Only, Caloocan

CSR/ Online Assistant /Non-Voice Only, Caloocan
Description

We are seeking motivated and detail-oriented individuals to join our team as Email & Chat Online Assistants. This is a non-voice position, with all communication conducted exclusively through email and live chatno phone calls involved. Comprehensive training is provided, making this role ideal for beginners or individuals starting a remote career.


Key Responsibilities
  • Respond promptly and professionally to customer inquiries via email and live chat
  • Provide clear, accurate, and helpful information about products or services
  • Assist customers with basic questions, concerns, and troubleshooting
  • Adhere to company guidelines, policies, and response templates
  • Maintain a high standard of written communication and professionalism
  • Escalate complex or sensitive issues to the appropriate team when necessary


Requirements
  • Basic proficiency in written and reading English
  • Comfortable using a computer, email, and chat-based platforms
  • Reliable internet connection
  • Willingness to learn, adapt, and follow instructions
  • Strong attention to detail and accuracy
  • No prior experience required


What We Offer
  • 100% non-voice role (email and chat support only)
  • Remote, work-from-home opportunity
  • Flexible working hours (role-dependent)
  • Comprehensive training and continuous support
  • Opportunities for professional growth and long-term engagement


Highlights
  • Company name
    Caldwell Communications Consultancy Philippines
  • Job position
    CSR/ Online Assistant /Non-Voice Only
Safety Tips
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CSR/ Online Assistant /Non-Voice Only has been posted in the Caloocan Administrative & Support category on Locanto.

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