Online Customer Service Representative, Makati

• Assist customers with inquiries and issues via online chat, email, and social media.
• Provide timely and effective solutions to customer problems.
• Collect and analyze customer feedback to improve services.
• Maintain records of customer interactions and transactions.
• Collaborate with team members to enhance customer satisfaction.

Qualifications:

• Completed at least 2nd year in college
• At least 6 months BPO experience required
• Financial experience is an advantage but not required