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Customer Care Representative, Makati

Customer Care Representative, Makati
Description
Description
  • Act as the first point of contact for customers, addressing inquiries and resolving issues promptly.
  • Provide exceptional customer service and support through various communication channels.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to improve service delivery and customer satisfaction.
  • Assist with product knowledge to help customers make informed decisions.

Requirements
  • Educational Qualifications:High School Diploma or equivalent
  • Experience Level:02 years
  • Skills and Competencies:Strong communication skills, problem-solving abilities, and customer-oriented mindset
  • Qualities and Traits:Patience, empathy, and ability to work in a team
  • Responsibilities and Duties:Adept at handling difficult customers and de-escalating situations
  • Working Conditions:Ability to work flexible hours, including evenings and weekends
Highlights
  • Company name
    Miranda HR
  • Job position
    Customer Care Representative
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Customer Care Representative has been posted in the Bel-Air BPO & KPO category on Locanto.

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