Technical Support Representative, Makati
Technical Support Representative, Makati
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Makati, Philippines -
Posted: less than a week ago
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Description
Description
Requirements
- Provide technical support and assistance to customers via phone, email, or chat.
- Diagnose and troubleshoot software and hardware issues effectively.
- Maintain records of customer interactions and solutions provided.
- Collaborate with senior technical staff to resolve complex issues.
- Educate customers on product features and promote new services.
Requirements
- Educational Qualifications: Bachelors degree in a relevant field or equivalent experience.
- Experience Level: 02 years of experience in a technical support role.
- Skills and Competencies: Strong communication and problem-solving skills.
- Qualities and Traits: Customer-oriented mindset with patience and empathy.
- Responsibilities and Duties: Ability to follow standard troubleshooting procedures.
Highlights
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Company nameMiranda HR -
Job positionTechnical Support Representative
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