Online Customer Service Representative, Makati

• Provide exceptional customer service through various online channels including chat and email.
• Assist customers with inquiries, issues, and product-related questions.
• Maintain and update customer records and ensure accurate information is processed.
• Collaborate with team members to resolve customer complaints and improve service delivery.
• Stay updated on product knowledge and company policies to provide accurate support.

Qualifications:

• At least 1 year BPO experience
• With 6 months retention or sales experience
• Good communication skills
• Amenable to work onsite