Customer Service Representative, Makati
Customer Service Representative, Makati
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Makati, Philippines -
Posted: less than a week ago
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Description
Description
Requirements
- Provide exceptional customer service through various online channels.
- Address customer inquiries and concerns in a timely and professional manner.
- Utilize CRM software to manage customer interactions and maintain accurate records.
- Collaborate with team members to resolve complex customer issues and improve service processes.
- Identify opportunities for upselling and cross-selling products or services.
Requirements
- Job Title: Customer Service Representative
- Job Function: Online Customer Service Representative
- Responsibilities and Duties: Strong ability to multitask and manage time efficiently.
- Working Conditions: Comfortable working in a fast-paced, online environment.
- Qualities and Traits: Excellent communication and interpersonal skills.
- Qualities and Traits: Empathy and patience when dealing with customer concerns.
- Qualities and Traits: Ability to adapt to different customer needs and circumstances.
Highlights
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Company nameMiranda HR -
Job positionCustomer Service Representative
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