Customer Service Representative, Makati

Description

Assist customers with inquiries and provide accurate information regarding products and services.
Handle customer complaints with empathy and professionalism, aiming for satisfactory resolutions.
Process orders and manage customer accounts efficiently.
Maintain detailed records of customer interactions and transactions.
Collaborate with team members to enhance customer service processes.

Requirements

Educational Qualifications: High School Diploma or equivalent.
Experience Level: Entry-level; No prior experience required.
Skills and Competencies: Strong communication and interpersonal skills.
Qualities and Traits: Empathetic, patient, and customer-oriented mindset.
Responsibilities and Duties: Ability to work in a team-oriented environment.
Working Conditions: Ability to work flexible hours, including evenings and weekends.

Highlights

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