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Technical Support Representative (Telco Tech Support), Makati

Technical Support Representative (Telco Tech Support), Makati
Description
Description
  • Provide first-level support to customers regarding technical issues related to telecommunications services.
  • Diagnose and resolve technical problems through various communication channels.
  • Document customer interactions and technical findings in the support system.
  • Collaborate with team members to improve service processes and customer satisfaction.
  • Assist in upgrading hardware and software according to customer needs.

Requirements
  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: 02 years.
  • Skills and Competencies: Strong communication and interpersonal skills.
  • Skills and Competencies: Basic troubleshooting skills in a telecommunications setting.
  • Qualities and Traits: Ability to work in a fast-paced environment.
  • Qualities and Traits: Customer-oriented mindset.
Highlights
  • Company name
    Miranda HR
  • Job position
    Technical Support Representative (Telco Tech Support)
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