CALL CENTER AGENT, Makati

Description

Handle customer inquiries and provide prompt solutions to issues.
Communicate effectively with customers through various channels including phone, email, and chat.
Maintain a detailed record of customer interactions and transactions.
Assist in managing customer accounts and ensuring satisfaction with services.
Collaborate with team members to improve service delivery and foster a positive customer experience.

Requirements

Educational Qualifications: High School Diploma or equivalent
Experience Level: Entry-level (02 years)
Skills and Competencies: Strong customer service skills and effective communication abilities
Skills and Competencies: Proficiency in English, both written and verbal
Skills and Competencies: Basic technical skills for troubleshooting and account management
Qualities and Traits: Ability to work in a fast-paced environment and handle customer queries efficiently

Highlights

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