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Non-Voice Blended Call Center / Makati Virtual Process

Non-Voice Blended Call Center / Makati Virtual Process
Description
Description
  • Manage inbound and outbound calls while ensuring high-quality customer service.
  • Assist customers with queries related to products and services.
  • Document call details accurately in the system.
  • Address customer concerns efficiently, striving for first call resolution.
  • Collaborate with team members to achieve performance targets and KPIs.


Requirements
  • Educational Qualifications:Bachelors degree in a relevant field is preferred.
  • Experience Level:1-3 years of customer service experience.
  • Skills and Competencies:Excellent communication and interpersonal skills.
  • Skills and Competencies:Proficient in using customer service software and tools.
  • Qualities and Traits:Customer-oriented with a problem-solving mindset.
  • Working Conditions:Must be available to work in a fast-paced virtual environment.


Highlights
  • Company name
    R. Celestial Clothing Shop
  • Job position
    Non-Voice Blended Call Center / Makati Virtual Process
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Non-Voice Blended Call Center / Makati Virtual Process has been posted in the Bel-Air BPO & KPO category on Locanto.

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