Blended Non-Voice/ CSR Makati / Full Virtual

Description

Provide outstanding customer service support through non-voice channels.
Assist customers with inquiries, resolving issues effectively and efficiently.
Maintain accurate records of customer interactions in the system.
Collaborate with team members to improve service delivery and customer satisfaction.
Participate in training sessions to enhance product knowledge and customer service skills.

Requirements

Educational Qualifications: Bachelors degree in a relevant field preferred.
Experience Level: 13 years of experience in customer service.
Skills and Competencies: Strong customer service orientation and problem-solving skills.
Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.
Qualities and Traits: Excellent communication skills and a positive attitude.
Working Conditions: Full virtual position, requiring reliable internet connection.

Highlights

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