Customer Service Agent, Makati

Description

Provide exceptional customer support through various communication channels.
Assist customers with inquiries and resolve issues in a timely manner.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to enhance customer experience and streamline processes.
Participate in training sessions to improve product knowledge and service skills.

Requirements

Educational Qualifications: Bachelors degree in a relevant field or equivalent experience
Experience Level: 02 years in customer service or related fields
Skills and Competencies: Proficient in English language, strong customer service skills, effective problem-solving abilities, and back office support knowledge
Qualities and Traits: Excellent communication skills, patience, empathy, and a positive attitude
Working Conditions: Office environment with occasional remote work opportunities

Highlights

Safety Tips

Be careful with commission-based ’work-from-home’ positions that offer an unrealistically high income.