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Virtual / NonVoice Call Center Agent/ Makati Site

Virtual / NonVoice Call Center Agent/ Makati Site
Description
Description
  • Provide exceptional customer service to clients through non-voice communication channels.
  • Handle customer inquiries and complaints with a focus on problem resolution.
  • Communicate effectively in English to ensure clear understanding and satisfaction.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to enhance customer service processes and improve service delivery.

Requirements
  • Educational Qualifications: High school diploma or equivalent preferred.
  • Experience Level: 13 years in a customer service role.
  • Skills and Competencies: Strong customer service skills, excellent command of the English language, and effective problem-solving abilities.
  • Qualities and Traits: Strong communication skills, patience, and a collaborative attitude.
  • Responsibilities and Duties: Ability to follow scripts and procedures while addressing customer needs.
Highlights
  • Company name
    R. Celestial Clothing Shop
  • Job position
    Virtual / NonVoice Call Center Agent/ Makati Site
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Virtual / NonVoice Call Center Agent/ Makati Site has been posted in the Bel-Air BPO & KPO category on Locanto.

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