Philippines

Full Virtual Process / Customer Service Representative, Makati

Full Virtual Process / Customer Service Representative, Makati
Description
Description
  • Deliver exceptional customer service by responding to customer inquiries via phone, chat, and email.
  • Effectively resolve customer issues through problem-solving techniques.
  • Utilize active listening skills to understand customer needs and provide appropriate solutions.
  • Maintain a positive attitude while handling calls in a fast-paced environment.
  • Document customer interactions and feedback using the provided software tools.

Requirements
  • Educational Qualifications: High school diploma or equivalent preferred
  • Experience Level: 02 years
  • Skills and Competencies: Strong customer service skills
  • Skills and Competencies: Proficiency in English, both written and verbal
  • Skills and Competencies: Basic knowledge of call center operations
  • Qualities and Traits: Ability to work independently in a virtual environment
  • Qualities and Traits: Strong problem-solving skills
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Full Virtual Process / Customer Service Representative has been posted in the Bel-Air BPO & KPO category on Locanto.

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