Customer Service Representative, Makati

Description

Handle customer inquiries and provide appropriate solutions in a timely manner.
Maintain a high level of customer satisfaction by managing customer expectations.
Document customer interactions and feedback to help improve services.
Collaborate with team members to identify trends and share best practices.
Assist in training new staff on customer service protocols.

Requirements

Educational Qualifications: Bachelors degree in a relevant field preferred.
Experience Level: Entry-level, no prior experience required.
Skills and Competencies: Excellent communication and interpersonal skills.
Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset.
Responsibilities and Duties: Ability to work in a fast-paced environment.
Working Conditions: May involve working in shifts and varying hours.

Highlights

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