Philippines

Customer Service Representative, Makati

Customer Service Representative, Makati
Description
Description
  • Serve as the first point of contact for customers via phone and email.
  • Assist customers with inquiries, product information, and service issues.
  • Maintain detailed records of customer interactions and transactions.
  • Resolve customer complaints effectively while ensuring customer satisfaction.
  • Collaborate with team members to improve customer service processes.

Requirements
  • Educational Qualifications:High school diploma or equivalent preferred.
  • Experience Level:02 years, entry-level candidates welcome.
  • Skills and Competencies:Proficient in call centre operations and customer service principles.
  • Skills and Competencies:Strong verbal and written communication skills in English.
  • Qualities and Traits:Empathetic, patient, and able to work in a fast-paced environment.
Highlights
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More info about this ad

Customer Service Representative has been posted in the Bel-Air BPO & KPO category on Locanto.

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