Customer Service Representative, Makati

Description

Respond to customer inquiries via phone, email, and chat in a professional manner.
Provide accurate information regarding products and services to enhance customer satisfaction.
Resolve customer complaints efficiently while ensuring a positive experience.
Document customer interactions and escalate issues as necessary.
Assist in managing customer accounts and processing orders.

Requirements

Job Title: Customer Service Representative
Job Function: Customer Service
Responsibilities and Duties: Strong problem-solving capabilities and a customer-oriented mindset.
Qualities and Traits: Excellent communication and interpersonal skills.
Qualities and Traits: Ability to work in a fast-paced environment and handle multiple tasks.
Qualities and Traits: Proficient with customer service software and Microsoft Office Suite.
Responsibilities and Duties: Team-oriented with a collaborative spirit.

Highlights

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