Customer Service Representative, Makati

Description

Respond to customer inquiries and provide information on products and services.
Assist customers with troubleshooting technical issues via phone, email, or chat.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Document customer interactions and feedback in the companys CRM system.
Resolve customer complaints and ensure satisfaction to build long-term relationships.

Requirements

Educational Qualifications: Senior High School diploma or(K-12).
Experience Level: 06 mos.
Skills and Competencies: Customer service, technical skills, interpersonal skills, strong communication skills.
Qualities and Traits: Ability to work in a fast-paced environment and handle stressful situations.
Responsibilities and Duties: Ability to multitask and manage time effectively.
Working Conditions: Standard office environment with a focus on customer interaction.

Highlights

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