Customer Service Representative ( Technical/Gadget- Avalon …, Makati

Description

Provide exceptional customer service and technical support for Avalon Voice gadgets.
Assist customers with troubleshooting and resolving product issues via phone, email, and chat.
Educate customers on product features and functionalities to enhance their user experience.
Document customer interactions and feedback to improve service quality and product offerings.
Collaborate with the technical team to relay customer concerns and improve product performance.

Requirements

Educational Qualifications: High School Diploma or equivalent.
Experience Level: Junior (02 years).
Skills and Competencies: Strong customer service skills, technical aptitude with gadgets, and effective communication abilities.
Responsibilities and Duties: Ability to multitask and handle diverse customer inquiries efficiently.
Qualities and Traits: Patience, empathy, and a problem-solving mindset.

Highlights

Company name

Big3 AR-Van's Garments Manufacturing Company
Job position

Customer Service Representative ( Technical/Gadget- Avalon Voice )

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