Customer Service Representative, Makati

Description

Respond to customer inquiries and resolve issues efficiently.
Provide accurate information about products and services to enhance customer satisfaction.
Manage incoming calls and correspondences in a professional manner.
Assist in navigating the website and troubleshooting common problems.
Document customer interactions and feedback for continuous improvement.

Requirements

Educational Qualifications: Bachelors degree in a relevant field.
Experience Level: Fresh Graduate / Entry-Level (02 years).
Skills and Competencies: Proficiency in English language, excellent customer service skills, and familiarity with call center operations.
Qualities and Traits: Strong problem-solving abilities and effective communication skills.
Responsibilities and Duties: Ability to multitask and handle high volumes of customer interactions.

Highlights

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