Philippines

Customer Service Representative, Makati

Customer Service Representative, Makati
Description
  • Provide excellent customer service support via phone, email, and chat
  • Resolve customer inquiries and complaints efficiently and professionally
  • Maintain detailed records of customer interactions and transactions
  • Collaborate with team members to improve service delivery
  • Follow up with customers to ensure their issues are resolved

Requirements
  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 13 years of customer service experience
  • Skills and Competencies: Strong communication skills, problem-solving abilities, and proficiency in CRM software
  • Qualities and Traits: Empathy, patience, and a strong customer service orientation
  • Working Conditions: Must be able to work flexible hours, including evenings and weekends
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More info about this ad

Customer Service Representative has been posted in the Bel-Air BPO & KPO category on Locanto.

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