HR Officer/HR Generalist, Makati

Role Summary

We are looking for a proactive and detail-oriented HR Officer to support the day-to-day HR operations of our F&B business in Makati.

This role will work closely with the HR Supervisor to ensure smooth execution across all HR functions including recruitment, employee relations, timekeeping, and administrative HR tasks.

The HR Officer will act as a key support partner to operations (Caf, KTV, Pub, Kitchen), ensuring HR processes are compliant, efficient, and aligned with business needs.

Key Responsibilities

1. Talent Acquisition (TA) Recruitment

Execute end-to-end recruitment for store and support roles (FOH/BOH)

Post job advertisements across platforms (JobStreet, Bossjob, Indeed, etc.)

Screen applications and coordinate interviews with Hiring Managers

Maintain candidate pipeline and recruitment trackers

Ensure timely hiring to meet manpower requirements of each branch

Prepare Job Offers and support onboarding documentation

2. Compensation & Benefits (C&B)

Consolidate attendance from biometrics and manual logs

Validate working hours, including late, undertime, overtime (OT), night differential (ND), and holidays

Handle payroll-related processes, including timekeeping validation, payroll data preparation, and coordination with Finance for semi-monthly payroll processing (115, 16EOM)

Ensure accuracy and completeness of payroll inputs (new hires, resignations, status changes, deductions)

Assist in resolving payroll discrepancies and employee salary concerns

Coordinate with HR Supervisor and Finance to ensure timely and accurate salary disbursement

3. HR Analytics & Reporting

Prepare and update HR reports:

Headcount report

Recruitment status

Attendance & tardiness report

Monitor key HR metrics (turnover, hiring lead time)

Maintain accurate HR databases and trackers

Support data consolidation for management reporting

4. Administrative & Record Management

Maintain and update employee 201 files (physical & digital)

Ensure completeness of pre-employment documents

Handle contracts, renewals, and employment status changes

Organize HR filing systems for audit readiness

Safeguard confidential employee information

5. Labor Relations & Corporate Culture

Assist in handling employee concerns and grievances

Support disciplinary processes:

Prepare NTEs, memos, incident reports

Monitor employee attendance and conduct issues

Promote positive workplace culture aligned with company values

Ensure compliance with company policies and labor regulations

6. Learning & Development (L&D)

Support onboarding and orientation programs for new hires

Coordinate training schedules with Operations

Maintain training attendance records

Assist in identifying training needs (especially for store staff)

Support implementation of SOP and service standards training

7. Performance Management

Support implementation of performance evaluation processes

Coordinate KPI tracking for store and office employees

Assist in probationary evaluations and regularization process

Follow up with managers on performance review completion

Maintain performance documentation

8. HR Management & Operations Coordination

Act as HR support partner for branches (Caf, KTV, Pub, Kitchen)

Coordinate daily HR operations with HR Supervisor

Ensure proper execution of HR policies and procedures

Support cross-functional coordination (Operations, Finance, Admin)

Handle ad-hoc HR tasks and projects as assigned

9. Carry out additional duties and responsibilities as assigned by the HR Supervisor and/or HR Manager to support overall HR operations.

The HR Officer is expected to ensure efficient execution across all HR functions while supporting operational needs in a fast-paced F&B environment.