Philippines

Customer Service Representative, Makati

Customer Service Representative, Makati
Description
  • Assist customers with inquiries and provide effective solutions.
  • Manage incoming calls and customer service inquiries.
  • Identify and escalate priority issues to the appropriate support teams.
  • Maintain a positive, empathetic, and professional attitude toward customers.
  • Document customer interactions in the support ticketing system.

Requirements
  • Educational Qualifications: High School Diploma or equivalent.
  • Experience Level: Entry-level, no prior experience required.
  • Skills and Competencies: Strong communication skills and a willingness to learn.
  • Qualities and Traits: Customer-focused, patient, and reliable.
  • Working Conditions: Office environment with standard working hours.
  • Responsibilities and Duties: Ability to handle customer complaints and provide appropriate solutions.
Highlights
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More info about this ad

Customer Service Representative has been posted in the Bel-Air BPO & KPO category on Locanto.

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