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Customer Service Representative, Makati

Customer Service Representative, Makati
Description
Description
  • Provide first-level technical support to customers via phone, email, or chat.
  • Assist customers in resolving product-related issues and inquiries.
  • Document customer interactions and track issues in a support ticketing system.
  • Collaborate with the technical team to escalate unresolved issues.
  • Conduct follow-up with customers to ensure satisfaction and resolution.


Requirements
  • Educational Qualifications: High School diploma or equivalent required.
  • Experience Level: Entry-level position; no prior experience required.
  • Skills and Competencies: Strong communication and interpersonal skills.
  • Skills and Competencies: Basic troubleshooting skills and technical aptitude.
  • Qualities and Traits: Patient, empathetic, and customer-focused attitude.
  • Working Conditions: Ability to work flexible hours as required.


Highlights
  • Company name
    Miranda HR
  • Job position
    Customer Service Representative
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More info about this ad

Customer Service Representative has been posted in the Bel-Air BPO & KPO category on Locanto.

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