Philippines

Customer Service Agent / Financial & Healthcare Associate. …, Makati

Customer Service Agent / Financial & Healthcare Associate. …, Makati
Description
Description
  • Provide exceptional customer service support to clients in the financial and healthcare sectors.
  • Assist customers with inquiries, issues, and transaction processing in an efficient and professional manner.
  • Coordinate with healthcare providers and financial institutions to resolve client concerns and ensure satisfaction.
  • Maintain accurate records of customer interactions and feedback.
  • Identify opportunities for process improvements and participate in team initiatives to enhance service quality.

Requirements
  • Educational Qualifications: High School diploma or equivalent required; further education in related fields is a plus.
  • Experience Level: 1-3 years of experience in customer service, preferably in financial or healthcare environments.
  • Skills and Competencies: Strong communication and interpersonal skills, ability to handle difficult situations with professionalism.
  • Responsibilities and Duties: Proven ability to work in a team-oriented environment and achieve individual and team targets.
  • Qualities and Traits: Customer-focused attitude, detail-oriented, and a positive demeanor under pressure.
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Customer Service Agent / Financial & Healthcare Associate. … has been posted in the Bel-Air BPO & KPO category on Locanto.

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