Customer Service Representative, Makati

Description

Provide exceptional customer service and support to clients via phone, email, and chat.
Manage customer inquiries and issues efficiently, ensuring a positive resolution.
Assist in scheduling appointments and maintaining organized records.
Collaborate with team members to improve service delivery processes.
Utilize technical skills to navigate software systems and CRM tools effectively.

Requirements

Educational Qualifications: Bachelors degree in a relevant field preferred, but not required.
Experience Level: 02 years of experience in customer service or related fields.
Skills and Competencies: Strong customer service skills, scheduling, technical proficiency, back office support, and organizational skills.
Responsibilities and Duties: Ability to manage multiple tasks and prioritize effectively.
Qualities and Traits: Excellent communication skills, positive attitude, and ability to work in a team environment.

Highlights

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