Spanish Bilingual Customer Service Representative. 100K Salary., Makati

Description

Provide exceptional customer support to Spanish-speaking clients through various channels.
Resolve customer inquiries and issues in a timely and effective manner.
Maintain accurate records of customer interactions and transactions.
Collaborate with other team members to ensure customer satisfaction.
Assist in identifying service improvement opportunities based on customer feedback.

Requirements

Educational Qualifications: Diploma in a relevant field or equivalent experience
Experience Level: 35 years of customer service experience
Skills and Competencies: Proficiency in Spanish and English, excellent communication skills
Qualities and Traits: Empathetic, patient, and solution-oriented
Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks simultaneously
Working Conditions: Flexible shifts including evenings and weekends may be required

Highlights

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