Customer Service Agent Hiring., Makati

Description

Manage customer inquiries through various channels including phone, email, and live chat.
Provide accurate information and solutions to customer issues in a timely manner.
Maintain detailed records of customer interactions and transactions.
Collaborate with other departments to resolve complex customer issues.
Ensure high levels of customer satisfaction by providing exceptional support.

Requirements

Educational Qualifications: Bachelors degree in a relevant field.
Experience Level: 35 years of related experience in customer service.
Skills and Competencies: Excellent communication and interpersonal skills.
Skills and Competencies: Strong problem-solving abilities and attention to detail.
Qualities and Traits: Patience, empathy, and a customer-first attitude.
Responsibilities and Duties: Ability to work in a fast-paced environment and handle multiple tasks.
Working Conditions: Flexible hours may be required, including possible evenings and weekends.

Highlights

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