HR Generalist, Makati

Job Summary:

The HR Generalist will support day-to-day human resources operations in a fast-paced food industry environment, ensuring compliance with labor laws, maintaining positive employee relations, and supporting workforce needs across production, operations, and retail teams. This role plays a key part in fostering a productive, safe, and compliant workplace while aligning HR practices with business goals in food service/production settings.

Key Responsibilities:

• Provide guidance on company policies and procedures, ensuring compliance with labor laws and food safety standards
• Stay updated on employment laws and ensure HR practices follow legal and industry requirements
• Manage employee benefits, including enrollments, updates, and basic employee orientation on benefits
• Serve as the main point of contact for HR-related concerns across stores, kitchens, or production sites
• Support payroll processing, including attendance, timekeeping, and government-mandated deductions
• Prepare and share internal communications related to policies, updates, and employee information
• Handle onboarding and orientation, ensuring new hires understand company policies and food safety practices
• Assist in recruitment and hiring for operational roles such as kitchen staff, service crew, and supervisors
• Monitor employee performance, engagement, and workplace culture in a fast-paced environment
• Identify staffing needs based on operations and business demands
• Handle employee relations concerns and support investigations and disciplinary actions when needed
• Maintain accurate and updated employee records
• Conduct exit interviews and recommend improvements for employee retention
• Perform fieldwork, including visits to branches or work sites, to support HR operations and ensure consistency

• Bachelors degree in Human Resources, Business Administration, or a related field
• 35 years of HR experience, preferably in the food, retail, hospitality, or manufacturing industry
• Strong knowledge of labor laws and HR best practices
• Proficiency in Microsoft Office (Excel, Outlook, Word)
• Ability to work in a fast-paced, operationally driven environment
• Familiarity with food industry regulations (e.g., food safety compliance, sanitation standards, occupational health and safety) is an advantage
• Experience handling end-to-end recruitment, especially for frontline roles (e.g., service crew, kitchen staff, production workers)
• Willingness to conduct fieldwork and visit multiple business locations (if needed)