Customer Service Associate, Makati
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Makati, Philippines -
Posted: less than a month ago
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COMPANY PROFILE: For over 20 years, the company has delivered IT business development services, specializing in cloud-based server setup, maintenance, security, and user-friendly system design, while leveraging current web and marketing trends to help businesses optimize their IT operations.
Company Industry: IT Company
Work Location: Makati City
Work Schedule: Monday - Friday (Shifting schedule)
Salary: Php20,000-Php30,000
Work Set Up: Onsite
JOB REQUIREMENTS:
- Bachelor's degree holder
- Open for Fresh Graduate and Undergraduate candidates
- With 6 months - 1 year of experience in Customer Service is an advantage.
- Amenable to attend interview
- Can start as soon as possible
JOB RESPONSIBILITIES:
- Respond to customer inquiries via phone, email, chat, or in person
- Resolve complaints and provide appropriate solutions
- Maintain accurate customer records in CRM systems
- Meet response time and satisfaction targets
- Provide product or service information
RECRUITMENT PROCESS: (ONLINE)
- Initial Interview
- Final Interview
- Job Offer
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Company nameJ-K Network Services -
Job positionCustomer Service Associate
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