CSR ASSOCIATE. Virtual Interview. Salary upto 20k-40k, Makati

Description

Assist customers via phone, email, and chat to resolve inquiries and issues.
Provide product and service information, guiding customers through the purchase process.
Document customer interactions and maintain comprehensive records.
Collaborate with team members to enhance customer service delivery.
Identify recurring issues and suggest process improvements to enhance customer satisfaction.

Requirements

Educational Qualifications: Bachelors degree in a relevant field preferred.
Experience Level: 57 years in customer service or related fields.
Skills and Competencies: Excellent communication and problem-solving skills.
Responsibilities and Duties: Ability to analyze customer needs and provide suitable solutions.
Qualities and Traits: Strong interpersonal skills and a customer-centric attitude.
Working Conditions: Remote work environment with flexible hours.

Highlights

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