Executive Assistant (Chinese Speaker), Makati

POSITION TITLE: Executive Assistant (Chinese Speaker)

Work Setup: ONSITE

Work Location: Makati

Work Shift: Dayshift

Qualifications & Requirements

• Fluent in Chinese (Mandarin, Hokkien, or Cantonese) and English, both spoken and written (non-negotiable).
• Open to foreign nationals legally authorized to work in the Philippines.
• Bachelors degree or higher in Finance, Law, Economics, or Business Management.
• At least 3 years of experience in regulatory compliance and KYC, with proven ability to support business strategy, planning, and execution.
• Experience in executive support, project coordination, client service, language support, and handling confidential documents.
• Ideally within a Big 4 accounting firm, law firm, or shared services environment.

Department: Business Service Department

Reports To: Business Services Manager

Location: Philippines

Role Overview

• We are looking for a high-potential Business Services Associate to join our regional team. This role combines business support, executive coordination, and strategic project execution across Southeast Asia. You will work directly with the Business Services -Manager, supporting both daily operations and long-term initiatives related to business development, partnerships, and internal coordination.
• The role offers exceptional exposure to regional operations, cross-border communication, and leadership development, making it ideal for candidates with a background in Finance, Law, Economics, or Business Management.
• This position offers a strong career path toward Business Services Manager or other leadership roles within the company.

Key Responsibilities

1. Executive & Strategic Support

• Assist the Business Services Manager in business strategy, planning, and execution
• Conduct market research, competitor benchmarking, and business analysis
• Prepare executive briefs, memos, and presentations for internal and external use

2. Project & Meeting Coordination

• Organize and participate in internal and external meetings
• Draft meeting minutes, monitor decision follow-ups, and manage project timelines
• Coordinate special projects across departments

3. Internal Team & Cross-Department Coordination

• Act as a liaison between departments to ensure smooth execution of internal projects
• Support management routines and cross-functional collaboration

4. Regulatory Compliance & Document Processing

• Process legal documents including permits, licenses, and compliance paperwork
• Submit regulatory documents to government agencies and monitor approvals
• Ensure legal compliance and resolve issues related to licenses or title transfers

5. Client & Service Delivery Support

• Support internal and external clients in areas such as company formation, KYC, basic compliance, and inquiries
• Assist with documentation, client communication, and invoice coordination
• Support payment remittances, invoice preparation, and tracking tools

6. Customer Relationship Management

• Address client service needs promptly and professionally
• Maintain strong relationships with key accounts to ensure client satisfaction

7. Administrative & Operational Efficiency

• Maintain internal records, contract databases, and business documentation
• Assist in refining workflows and improving departmental SOPs
• Prepare reports and summaries for internal stakeholders

8. Language & Communication Support

• Act as a ChineseEnglish coordinator or translator during meetings or client communications when required
• Support communication with Chinese-speaking clients

9. Confidential Document Handling

• Manage confidential documents with professionalism and integrity

10. Process Improvement

• Identify opportunities for process optimization and recommend improvements

11. Other Ad-Hoc Responsibilities

• Perform additional tasks and projects as assigned to support department operations