Philippines

Customer Service Representative (Online Interview), Makati

Customer Service Representative (Online Interview), Makati
Description

Client Profile:

A leading BPO company with over 20 years of industry experience, providing effective IT solutions and customer-focused services worldwide.


Position: Customer Service Representative (Online Interview)

Industry: BPO Company

Location: Makati City

Salary Range: Php 20,000 Php 30,000

Work Schedule: Flexible Working Hours

Work Setup: Onsite


Benefits:

  • Government-mandated benefits
  • HMO with 2 free dependents
  • 13th Month Pay
  • Leave Credits
  • Performance Incentives
  • Night Shift Meal Allowance
  • Transportation Reimbursement


Job Requirements:

  • Bachelors degree holder
  • Open to undergraduates with BPO experience
  • Experience in customer service or customer support is an advantage
  • Knowledge of CRM systems is a plus
  • Willing to work flexible schedules


Job Responsibilities:

  • Handle customer inquiries and provide accurate, timely support
  • Actively listen to customers to understand needs and offer appropriate solutions
  • Collaborate effectively with team members to meet service goals
  • Ensure compliance with company policies, procedures, and guidelines
  • Monitor tasks and prepare daily and weekly performance reports


Recruitment Process (Online Interviews Only): look for Ms. Jai

  • Initial Interview
  • Final Interview
  • Job Offer
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More info about this ad

Customer Service Representative (Online Interview) has been posted in the Bel-Air BPO & KPO category on Locanto.

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