Operations Lead, Makati

QUALIFICATIONS AND SKILLS:

 Graduate of Computer Science, Information Technology, or Computer Engineering with  Management courses.

 Proficient communication skills written and verbal (in English).

 3-5 years of experience on training operations management.

 Proven experience managing corporate or technical training programs at scale.

 Strong understanding of digital learning tools.

 Excellent organizational, communication, and stakeholder management skills.

 Proficiency in any LMS platforms, MS office, AI tools, and project management tools.

 Leadership and team coordination.

 Willingness to learn and serve as a role model in delivering the work.

ROLE OVERVIEW:

Oversee, monitor, and ensure smooth execution of all training-related activities.

Key Responsibilities:

• Process Management: Design, implement, and refine operational workflows, policies, and procedures for efficiency and quality.
• Team Leadership: Guide, motivate, and develop operations staff, fostering a positive environment and achieving performance targets.
• Performance Monitoring: Track KPIs, analyze data for bottlenecks, generate reports, and present findings to leadership.

We prefer applicants to send updated resume with 2 x 2 color photo to:

HR Department

Unit 602 Greenbelt Mansion Condominium

#106 Perea Street, Legaspi Village, Makati City