Customer Service Representative, Makati

Description

Provide exceptional customer service to clients via phone, email, and chat.
Assist customers with inquiries, issues, and requests efficiently and courteously.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to improve customer service processes.
Follow up on customer complaints to ensure resolution and satisfaction.

Requirements

Educational Qualifications: High School Diploma or equivalent
Experience Level: 02 years of customer service experience, preferably in a call center environment
Skills and Competencies: Proficiency in English language, strong problem-solving skills, and ability to work well in a team
Responsibilities and Duties: Ability to handle scheduling and manage customer needs effectively
Qualities and Traits: Excellent communication skills and a friendly demeanor

Highlights

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