Customer Service Representative, Makati

Description

Provide excellent customer service and support to clients via phone, email, and chat.
Resolve customer inquiries and issues in a timely and effective manner.
Maintain detailed records of customer interactions and transactions.
Collaborate with team members to improve service processes and enhance customer satisfaction.
Assist with the training of new team members and contribute to a positive team environment.
Ability to handle high call volumes and manage multiple tasks efficiently.

Requirements

Educational Qualifications: High school diploma or equivalent.
Experience Level: 02 years of customer service experience preferred but not required.
Skills and Competencies: Proficient in English language, strong customer service skills, and effective interpersonal abilities.
Qualities and Traits: Must be a team player, organized, and possess excellent people skills.

Highlights

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