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Hotel Front Desk Agent, Makati

Hotel Front Desk Agent, Makati
Description

The position is responsible for the overall customer service impression of the property for handling guests check-in, check-out, requests and inquiries. Ensures smooth and efficient operation of The Mini Suites reception area.


Guest Services

  • Efficient check-in and check-out 
  • Positive guest comments/feedback
  • Anticipate guest needs, handle guest inquiries/complaints, and solve problems as they arise
  • Handling of VIPs and special requests

 

Guest Room Control

  • Able to allocate rooms according to guest preference/guest stay history
  • Room upselling / paid room upgrade

 

Cashiering and control

  • No shortage or overage on cash fund
  • No audit findings for the last 3 months
  • Candidate must possess at a Bachelor's/College Degree in Hospitality/Tourism/Hotel Management or equivalent.
  • At least 1 - 2 Year(s) of working experience as Front Office Agent / Guest Service Agent in a Hotel setting
  • Required Skill(s): Excellent Customer Service, Cashiering, PMS
Highlights
  • Company name
    Eton Properties Philippines Inc.
  • Job position
    Hotel Front Desk Agent
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More info about this ad

Hotel Front Desk Agent has been posted in the Bel-Air Administrative & Support category on Locanto.

Why not check out other ads in this category, such as HIRING SALES COORDINATOR, Makati City, HIRING PROJECT COORDINATOR, Makati City or Administrative Staff in 8747 Paseo de Roxas Avenue, Makati. Right now, there are 3 classified ads in Administrative & Support in Bel-Air on Locanto.

Interested in more? Widen your search to view ads in nearby areas of Bel-Air. This includes Administrative & Support in Pandacan, Santa Ana and San Isidro. There are more ads within a 15 km radius for this category. If you want to view those ads, click here.