Spanish Customer Service Representative PHP 60,000-80,000 …, Makati

This is a multi-awarded destination management company based in the Philippines, trusted by clients from America, Europe, Russia, Australia, China, and the Middle East. Specialize in curating unforgettable travel experiences to the country's most iconic tourist destinations, from pristine beaches to vibrant cultural hubs.

Position: Spanish Customer Travel Support

Industry: Travel & Tourism

Location: Makati City (Work Onsite)

Salary: PHP 60,000 - PHP 80,000 (Gross)

Schedule: Monday to Friday | 8:30 AM - 6:12 PM

Weekends Off: Saturday & Sunday

BENEFITS :

HMO Coverage

Rice Allowance

Weekends Off (Saturday & Sunday)

Paid Vacation Leaves

Paid Sick Leaves

Free Visa Processing (for eligible foreign nationals)

Government-Mandated Benefits

Other benefits will be discussed during the job offer

REQUIREMENTS:

• Proficient in Spanish and English (verbal & written)
• Open to foreign nationals residing in the Philippines
• Graduate of Hospitality, Tourism, Business, or related fields
• 1 years experience in Customer Service or Hospitality
• Personal travel experience is a big plus!
• Computer savvy with excellent web navigation skills
• Strong interpersonal and communication skills

RESPONSIBILITIES:

• Handle Spanish and English travel inquiries and bookings
• Assist travelers with trip planning, transportation, and accommodations
• Translate marketing content like newsletters and advisories
• Provide timely support and solutions for client concerns
• Manage emergency calls and urgent travel-related issues
• Deliver world-class service with passion and professionalism

RECRUITMENT PROCESS:

• Resume Screening
• Initial Interview
• Language Assessment/Interview
• Operations Interview
• Client Interview
• Job Offer