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Customer Service Representative, Makati

Customer Service Representative, Makati
Description


  • A Customer Service Representative (CSR) is responsible for providing exceptional support to customers by answering inquiries, resolving complaints, processing orders, and offering information about products and services.
  • They serve as the first point of contact between the company and its customers, ensuring a positive experience through effective communication and problem-solving.
  • CSRs handle interactions via phone, email, chat, or social media, and are expected to maintain accurate records, follow up on customer issues, and escalate complex cases when necessary.
  • The role requires strong interpersonal skills, patience, attention to detail, and the ability to multitask in a fast-paced environment.
  • Proficiency in customer relationship management (CRM) systems and a commitment to customer satisfaction are key to success in this position.
Highlights
  • Company name
    Lexie
  • Job position
    Customer Service Representative
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Be careful with commission-based ’work-from-home’ positions that offer an unrealistically high income.
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Customer Service Representative has been posted in the Bel-Air BPO & KPO category on Locanto.

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