Call Center Agent, Makati
Call Center Agent, Makati
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Makati, Philippines
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Posted: less than a month ago
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Description
- Respond to customer inquiries via phone, email, or chat.
- Provide accurate information about products and services.
- Resolve customer complaints and issues in a timely manner.
- Document all interactions in the customer database.
- Meet performance goals including call handling time and customer satisfaction.
- Work collaboratively within a team to improve service quality.
- High/Senior High School diploma required.
- Less than 1 year of experience in a call center environment.
- Proficiency in English, strong customer service skills, scheduling expertise, problem-solving abilities, and familiarity with Salesforce.
- Handle customer inquiries, provide solutions, schedule appointments, and contribute to team efforts.
- Excellent communication, teamwork, organizational skills, and persuasive sales techniques.
Highlights
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Company nameBeauty For U Int Opc
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Job positionCall Center Agent
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Call Center Agent has been posted in the Bel-Air BPO & KPO category on Locanto.
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