Medical Billing Specialist, Makati

 Process regular billing.

 Handles client/customer (internal and external) concern.

 Performs other duties and responsibilities as maybe assigned by the immediate superior.

 Process and maintain accurate customer billing information

 Generate invoices and statements in a timely manner

 Track and monitor outstanding accounts receivable

 Communicate professionally with customers via phone, email, and mail to collect overdue payments

 Research and resolve billing discrepancies

 Process customer payments (including online payments)

 Apply late fees and penalties according to company policy

 Escalate unresolved accounts to designated personnel when necessary

 Maintain detailed records of all collection activities

 Prepare reports on collection performance metrics

 Adhere to all company collection policies and procedures