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IT Technical Support, Makati

IT Technical Support, Makati
Description
  • Support amazing day-to-day across our hardware and software platforms for incredibly seasoned to novice level users and everything in between.
  • Resolve incidents and Service Requests based upon standard company best practices, utilizing our internal knowledge where and when needed.
  • Support the company's SaaS tools, compliance practices, and on and off-boarding processes.
  • Learn, document, train, and support new applications and IT procedures, always keen on opportunities to refine and increase efficiency.
  • Create detailed and impactful documentation for your peers and our internal user base.
  • Be the voice of the customer. Gather and document feedback to identify common issues and areas for continuous improvement.
  • Collaborate with your colleagues in IT Operations and with all teams within and our BPO partners.
Highlights
  • Company name
    eTeam Workforce Private Corporation Philippines
  • Job position
    IT Technical Support
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IT Technical Support has been posted in the Bel-Air Information Technology category on Locanto.

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