Philippines

Licensing Manager, Makati

Licensing Manager, Makati
Description
  • To take operational management of the Licensing Services; ensuring that resources are used effectively to address priority issues and achieve performance and quality standards targets.
  • To implement service strategies which align the requirements, best practice guidance and organizational change as directed by the General Manager.
  • To assist the formulation and review of the relevant policy and compliance protocols, and develop the appropriate monitoring procedures to ensure compliance.
  • To develop performance management systems as directed by the General Manager and establish protocols designed to deliver continuous service improvement.
  • To produce detailed service performance reports and take the appropriate management action to ensure that performance targets are achieved.
  • To provide technical advice on related Licensing matters and provide detailed advice and guidance to Managers and the Management.
  • To liaise in special cases extensively to oversee and take appropriate management action to ensure that the applications, submissions, filings and process within the services timeframes.
  • To undertake responsibility where appropriate to resolve highly complex issues and ensure that sensitive or contentious cases are correctly managed.
  • To oversee the appropriate use of document and evidential control systems and develop the appropriate monitoring systems to ensure continued compliance with the Data Privacy Act.
  • To provide necessary support, advice and guidance to the department on licensing and other registrations with agencies of the government.
  • To develop standard on Objectives and Key Results (OKRs) of the company to achieve progress and competence of employees.
  • To assist the management programmers, visions, strategies into operational reality; via the development and review of service delivery plans.
  • To monitor new laws, regulations, memorandum circulars and rulings on licensing, registration, accreditations and other license.
  • To oversee and manage special registrations, accreditation and licenses and to formulate effective method of registrations.
  • To review and manage quality of documents before submission and filing.
  • To planned set of activities for imparting knowledge to employees, such that it leads to a growth in job skills required for organizational growth. These could be technical, vocational, or management skills.
  • To deliver effective plans how to balance the volume of services handled by the department.
  • To work flexibly in undertaking the duties and responsibilities as needed by the General Manager.
Highlights
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