Reservation Associate, Baguio

Description

Assist customers with reservations and inquiries through phone, email, and in-person interactions.
Provide exceptional customer service by responding to customer needs and resolving any issues that arise.
Maintain accurate records of reservations, customer interactions, and changes.
Collaborate with team members to improve service processes and enhance customer satisfaction.
Ensure compliance with company policies and procedures while processing transactions.

Requirements

Educational Qualifications: Bachelors degree in Hospitality, Business, or a related field
Experience Level: 02 years
Skills and Competencies: Proficient in English, strong customer service skills, and excellent communication skills
Qualities and Traits: Strong attention to detail, ability to multitask, and effective time management skills
Responsibilities and Duties: Familiarity with customer relationship management systems

Highlights

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