Customer Service Representative, Baguio

Description

Provide exceptional customer service and support to clients via phone, email, or chat.
Resolve customer inquiries and issues efficiently and effectively.
Maintain a positive and professional demeanor while interacting with customers.
Document customer interactions and feedback for continuous improvement.
Collaborate with team members to enhance the overall customer experience.

Requirements

Educational Qualifications: High School Diploma or equivalent
Experience Level: 02 years
Skills and Competencies: Strong interpersonal skills, excellent customer service abilities, and high levels of discretion
Qualities and Traits: Positive attitude, patience, and empathy
Responsibilities and Duties: Ability to follow company policies and procedures in resolving customer issues
Working Conditions: Flexible schedule including evenings and weekends may be required

Highlights

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