Philippines

Customer Service Representative (Healthcare), Baguio

Customer Service Representative (Healthcare), Baguio
Description
  • Account: Healthcare / Financial
  • With or without experience
  • Voice account
  • Inbound calls
  • Pure Work Onsite
  • Nightshift
  • HMO since day 1
  • Possible inclusion of relocation allowance


Responsibilities
  • Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner.
  • Provide accurate information about products, services, pricing, and company policies.
  • Resolve customer issues and complaints, escalating complex cases to the appropriate departments when necessary.
  • Document customer interactions in CRM systems, ensuring notes are clear, complete, and accurate.
  • Process orders, returns, refunds, and account updates as needed.
  • Follow up with customers to ensure issues are resolved and satisfaction is achieved
Highlights
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More info about this ad

Customer Service Representative (Healthcare) has been posted in the Baguio BPO & KPO category on Locanto.

If you’re looking for something similar, check out Hiring Call Center Agent / Up to 20k Monthly l Baguio Site, Baguio, Customer Service Representative/ Technical Support …, Baguio or Hiring Call Center Agent / Up to 20500k Monthly l Baguio Site in Baguio, also posted in BPO & KPO. In total, we have 7 ads in BPO & KPO in Baguio on Locanto classifieds.

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