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Customer Care Representative -NON-VOICE CHAR SUPPORT, Paranaque

Customer Care Representative -NON-VOICE CHAR SUPPORT, Paranaque
Description
  • May be responsible for handling inbound order entry and order status calls from new and existing customers.
  • To assist customers with queries via Emails/Chats and deal with multiple customers simultaneously.
  • Follow communication scripts when handling different topics.
  • Identify customer needs, clarify information, research every issue, and provide solutions and/or alternatives.
  • Seize opportunities to upsell products when they arise.
Highlights
  • Company name
    TKHS Group Incorporated
  • Job position
    Customer Care Representative -NON-VOICE CHAR SUPPORT
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Customer Care Representative -NON-VOICE CHAR SUPPORT has been posted in the Bacoor BPO & KPO category on Locanto.

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